Collection of Personal Information
You can explore Design Gaatha website without providing any personal information. However some activities such as ordering of a product, sign in as customer or enrolling for rewards/gift vouchers will require your limited personal information like name, email ID, phone number, address, user ID, password and other information. This data is used to contact you and manage details of your purchases and interactions with us.
Updating Your Personal Information
You have the right to access and edit or update your information except User ID. To delete the account, please contact support for security purposes. We will respond to your request promptly within a reasonable time & within working hours. Please note that we do not store your credit/debit card information in your personal profile.
How we use your personal information
We do not sell, rent or disclose your information to third party. Following are the ways in which Design Gaatha Website uses your information:
- Process your order.
- For promotional and marketing purposes.
- Respond to your queries, services, requests and concerns.
- Notify you of special offers, important events and so on.
- Meet our research and data analysis needs to improvise services and offerings.
- Customise your experience.
If required, Design Gaatha may disclose your personal information in response to lawful requests by public authorities to comply with a warrant, court order, or legal notice served on Design Gaatha. This situation may arise to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request, national security, law enforcement, or other issues of public importance.
Information Sharing With Service Providers:
Design Gaatha uses third party payment processing companies to bill you for our products. These companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies (for example courier services) that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services and limit the use of such information only for Design Gaatha. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
You may opt out of receiving promotional email updates or newsletters by making the appropriate selections in your profile account. The choice to opt out of such communications is also available during the sign-up process. Design Gaatha will still contact you when there are changes to the Terms of Service as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. You may not opt-out of these service-related communications, which are not promotional in nature.
Retention and Disposal
Your personal information shall be retained only as long as necessary for the fulfilment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, feel free to contact us on Design Gaatha email ID or call us on +919810799566. We will respond to your request within 10 working days of receipt of the request. However, we may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.